Delivery and Returns


As all of our products are handcrafted and made to order, please allow up to 2-3 business days for your order to be processed and dispatched.


We only deliver within Australia. 

All of our products are delivered by Australia Post. You will be provided with a tracking number once your order has been dispatched.

Please allow 5-8 business days for all standard deliveries. Delivery times may vary. 


$10 flat rate for standard shipping on all orders.

$15 flat rate for express shipping on all orders.

Free standard delivery on all orders over $59.


As all of our pieces are made to order, unfortunately we do not accept any returns. With this in mind, please be careful when selecting and/ or personalising your ELLEMM pieces.